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Welcome to Bunno Studio
At Bunno Studio, your trust is our highest priority. When you shop with us, you’re not just purchasing products — you’re sharing your personal details so we can serve you better. We understand how valuable this information is, and we are committed to keeping it safe, secure, and used only in ways that respect your privacy.
This Privacy Policy explains in detail how we collect, use, store, and protect your information when you interact with our Website, services, or social media channels. It also outlines your rights and choices. By using www.bunnostudio.com or placing an order, you agree to this Policy.
Information We Collect
We collect two types of information: personal information (that identifies you) and non-personal information (collected automatically).
Personal Information (provided by you):
- Full name, email address, and contact number.
- Billing and shipping addresses.
- Payment information (processed securely via gateways — we never store card details).
- Login credentials if you create an account.
- Order history, preferences, and wishlists.
- Communication history (emails, WhatsApp chats, support queries).
- Product reviews, ratings, or feedback you submit.
- Photos or content you voluntarily share (like tagged Instagram posts).
- Details provided during promotions, contests, or surveys.
- Any additional information you choose to share with us while interacting.
Non-Personal Information (collected automatically):
- IP address, device type, and browser information.
- Approximate location (via your IP address).
- Pages you browse, products you view, and time spent on the Website.
- Clickstream data (buttons clicked, actions taken).
- Cookies and tracking technologies (explained below).
- Technical information such as Website performance, errors, and connection speed.
- Aggregated statistics (e.g., number of visitors to a page).
- Information about how you interact with our ads and campaigns.
How We Use Your Information
We use your data to provide services, improve experiences, and ensure smooth operations:
- Process, confirm, and deliver your orders.
- Provide order updates, invoices, and shipping/tracking details.
- Communicate with you regarding purchases, queries, or support requests.
- Respond quickly to complaints, feedback, or requests.
- Send newsletters, offers, and promotions (only if you opt-in).
- Personalize your shopping journey with recommendations and saved preferences.
- Improve our Website performance, design, and product range.
- Monitor usage to understand customer needs and trends.
- Detect and prevent fraud, suspicious activity, or misuse.
- Maintain business records and comply with tax/legal requirements.
- Feature testimonials, reviews, or customer stories (with consent).
- Enhance advertising to show you more relevant promotions.
Sharing of Information
We do not sell, trade, or rent your personal details to third parties. We may share information only where required:
- Courier & Logistics Partners → for secure and timely deliveries.
- Payment Gateways/Banking Partners → to process payments safely.
- IT & Hosting Providers → to maintain Website security and performance.
- Analytics Tools → like Google Analytics or Meta Pixel to understand usage.
- Marketing Platforms → for personalized ads and retargeting.
- Customer Support Tools → to handle queries effectively.
- Legal Authorities → if required by Indian law, courts, or government.
- Auditors/Consultants → for financial, tax, or operational purposes.
- Fraud Prevention Services → to verify transactions and reduce risks.
- All third parties are strictly required to protect your data and only use it for the intended purpose.
Cookies & Tracking
Cookies help us create a smooth shopping experience. Our Website uses:
- Essential Cookies → Enable shopping cart, login, and checkout functions.
- Functional Cookies → Save your preferences like region and language.
- Performance Cookies → Improve Website speed, features, and reliability.
- Analytics Cookies → Show us how visitors use the Website.
- Advertising Cookies → Deliver ads that match your interests.
- Third-Party Cookies → From partners like Google and Meta.
- Cookies don’t give us access to your personal computer or files.
- You can disable cookies in your browser at any time.
- Some functions (checkout, cart saving) may not work if cookies are disabled.
- We may use pixels in marketing emails to see if they were opened or clicked.
- Cookie data helps us improve your shopping journey and our ads.
- By using our Website, you consent to our cookie practices.
Data Storage & Security
We take multiple precautions to safeguard your data:
- Personal information is stored on secure, encrypted servers.
- SSL certificates protect data transmitted through our Website.
- Payment card details are never stored by us.
- Data access is restricted to authorized personnel only.
- Firewalls, anti-virus systems, and monitoring tools protect against threats.
- Regular security audits and updates are carried out.
- Customers must keep login details private and secure.
- Use strong, unique passwords for added protection.
- In case of a data breach, we will notify customers and authorities in India.
- Data is kept only as long as necessary for business or legal reasons.
- You may request deletion of your data (unless retention is required by law).
Your Rights
As our customer, you have the right to:
- Request a copy of your personal data stored with us.
- Correct or update inaccurate details.
- Request deletion of your personal data (except where legally required).
- Restrict certain uses of your data.
- Opt out of receiving marketing emails and SMS.
- Control or disable cookies via browser settings.
- Withdraw consent for optional uses (like newsletters).
- Object to processing for specific purposes.
- Be informed transparently about how your data is used.
- File a complaint if you believe your privacy is violated.
India-Only Policy
- Bunno Studio currently sells and ships only within India.
- All data collection, usage, and processing are carried out under Indian data protection laws.
- Customers outside India may view our Website but cannot place orders.
- Data is not transferred internationally for order fulfillment.
- Any disputes regarding privacy will be governed by Indian laws.
- Our servers and partners comply with applicable Indian standards of security.
- All obligations under Indian e-commerce and IT regulations are followed.
- Customers can rely on our 24/7 support for any privacy-related queries.
Updates to This Policy
- We may update this Policy when technology, laws, or business practices change.
- The most recent version will always be available on this page.
- The “Last Updated” date indicates the latest revision.
- Major updates may also be communicated via email or Website notifications.
- By continuing to use our Website after updates, you accept the revised Policy.
- Customers are encouraged to review this Policy periodically.
- Archived versions of past policies can be shared upon request.
- Updates are designed to increase transparency and compliance.
Contact Us
We’re always here to support you. For any privacy-related queries, contact us anytime — our team is available Sunday – Monday, 24/7.
📧 Email: support@bunnostudio.com
📞 Phone/WhatsApp:
